Privacy Policy

1. Who We Are

Astragrow PRO provides AI-driven data analysis and risk-management tools for remote investors and operators. Throughout this policy, "we", "us", and "our" refer to Astragrow PRO. References to "you" mean any visitor, prospective client, or user of our website and services.

2. Information We Collect

We may collect the following categories of information:

• Contact details — such as your name, email address, and company, when you submit a form, request access, or contact us.
• Account and usage data — information generated when you interact with our platform, including log-in activity, feature usage, and preferences.
• Technical data — IP address, browser type, device identifiers, and similar information collected automatically through cookies or server logs.
• Communications — records of correspondence you send us, such as support requests or feedback.

3. How We Use Information

We use collected information to:

• Provide, maintain, and improve our website and platform.
• Respond to inquiries, process access requests, and deliver customer support.
• Send administrative communications, such as updates to our terms or this policy.
• Monitor and analyse usage trends to improve functionality and security.
• Detect, prevent, and address fraud, misuse, or technical issues.
• Comply with legal obligations where applicable.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember preferences, understand how visitors use our site, and support basic functionality. You can control cookies through your browser settings; disabling certain cookies may affect how parts of the site function.

6. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers who support our hosting, analytics, communications, or operational functions under appropriate confidentiality obligations.
• Professional advisors such as legal or financial consultants, where necessary.
• Authorities where disclosure is required to comply with a legal obligation, enforce our terms, or protect rights, property, or safety.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including to satisfy legal, accounting, or reporting obligations. Retention periods vary depending on the type of data and the context in which it was collected.

8. Data Security

We apply reasonable administrative, technical, and organisational measures designed to protect information against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

As a service supporting remote and location-independent users, information may be processed or stored in countries other than your own. Where such transfers occur, we aim to apply appropriate safeguards consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information, as well as rights to data portability or to object to certain processing. To exercise any applicable rights, please contact us using the details on our Contact page.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their respective policies.

12. Children's Privacy

Our services are intended for business and professional use and are not directed at children. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised "Last updated" date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please get in touch via the details listed on our Contact page.